ITT | Pump Appreciation Day

Adam Bragg

  • Darren P. Herbert
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Adam is able to proactively anticipate, communicate and address technically
Jason T. Koll
Company - Flint Hills Resources

Title - Reliability Engineer

Having worked alongside Mr. Adam Bragg on many different applications, pumps and hydraulic analysis over the past year it is difficult to pin-point "only one" example of how his abilities and determination warrant this merit. In reviewing the examples of why he deserves recognition, I think I can describe one example with greater clarity and depth than the numerous others. Adam systematically reviews MTBR and MTBF of all rotating equipment under his charge. In the specific application Adam was reviewing "how" to increase MTBR/MTBF in a rigorous duty, coke fine slurry application. As I am the technical lead in the vendor relationship, Adam asked me to accompany him on-site for a review. On-site Adam was able to provide "every" piece of information one would need to appropriately design/implement the correct process equipment. From specific components being serviced, dates of service, abrasive consistency, viscosity, hydraulic duty points, average run time, challenges he needed to overcome with a new pump install and his expectations. His thorough analysis and provisions are what subsequently allowed Adam and I to design and implement a pump that would provide and incorporate everything needed to implement and provide a pump for a challenging application. Those of us in the pump industry know that the most difficult component of engineering and designing of a pump is getting "accurate and reliable" information. The pump can only be engineered to that of what "has been" communicated. Having a thorough, consistent, documented process in the hands of a detail oriented reliability engineer, whom is able to describe, review, communicate and draw "his needs" has and continues to keep machines running in exemplary condition. Adam is able to proactively anticipate, communicate and address technically, all the aspects needed to ensure processes continue to run, machinery stays the course and relationships continue to develop. It has been my pleasure to work with and for Mr. Adam Bragg. I look forward to working with Adam in the many years ahead. Sincerely, Jason T. Koll Technical Development GPM Inc.

Allan Andreycak

  • Allan Andreycak - Honor Roll
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Allan has been the consummate professional and has been instrumental in establishing practices to improve the reliability and extend service life of all rotating equipment on site, including pumps.
Jim Kealy
Company - WR Grace - Davison , Curtis Bay Works, Baltimore, MD

Title - Reliability Engineer

Allan has been the consummate professional and has been instrumental in establishing practices to improve the reliability and extend service life of all rotating equipment on site, including pumps. Some of the various programs that Allan has established and/or supervises include a plant wide lubrication program, vibration analysis program, laser alignment training/utilization and establishing a Pump/Seal Reliability Team. The combination of the Reliability Engineering Team and the various Plant's Maintenance professionals, the site has a firm foundation for reducing long term operation and maintenance costs of their pumps through the utilization of the reliability tools established by Allan and his department.

Brandon Dohrn

  • Darren P. Herbert
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He has extensive knowledge of the pumping systems, operations, and maintenance programs
Michael Batman
Company - ADM

Title - Maintenance Supervisor

We recently conducted a PPS energy audit at the ADM Clinton facility. Brandon Dohrn was instrumental to the success of this energy audit. He has extensive knowledge of the pumping systems, operations, and maintenance programs at the facility and this knowledge was crucial to the achievement of the audit objectives. Brandon possesses the skills to foster a cooperative environment with operations personnel and to simplify the collection of data needed throughout the project. Brandon Dohrn's personality and technical expertise make him a key figure to the ADM team.

Brian Marshall

  • Darren P. Herbert
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Customers appreciate him for his loyalty and knowledge
Timothy Emerick
Company - Emerick Associates, Inc.

Title - Outside Sales Engineer

Brian continues as in his past to exhibit exceptional knowledge and customer service when it comes to Goulds Pumps. He has the niche to be able to locate and solve problems before they actually arise. Customers appreciate him for his loyalty and knowledge of many of the products we represent.

Brian Muir

  • Brian Muir
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He is an invaluable asset that sees the potential of Goulds future within the industry.
Jake Arriola - Process Equipment Company
Company - US Navy
 
Title - Chief Engineer

Chief Engineer Brian Muir has demonstrated excellence in exceeding expectations and delivering extra effort to keep his equipment running on the USNS MERCY Hospital Ship, a giant vessel that travels the world. Chief Muir has standardized pump equipment for improved efficiency, and has enhanced procedures for stocking parts and spare pumps to improve his operation’s reliability as it delivers critical medical services.  

Brian Vold

  • Brian Vold
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Company - Rentech Nitrogen

Title - Senior Reliability Engineer

Brian Vold is a champion of efficient operations through the application of pumps that lower energy costs and increase productivity.

Brock Tisdale

  • Darren P. Herbert
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His knowledge is exceptional across many industries
Frank Haggerty
Company - DXP

Title - Sales Manager

Brock is a mechanical engineer who employs the practice of "riggorous honesty" in his approach to selecting pumps to meet customers applications. He will add features to make a centrifugal pump more reliable even at the risk of being higher in price. He always looks at the totality of the system to insure that the pumps will function under unexpected operating conditions. His knowledge is exceptional across many industries and he uses this knowledge gives his clients the very best selection.

Clyde Deletsu and his team

Clyde and his team went to bat and stuck their necks out in order to give the new pump a try.
Dan Gratton
Company - PCS Potash

I was first approached by Clyde to help him troubleshoot a pump on a Crystallizer application. After Industrial Fluid Consultants performed a complete system analysis, we came to the conclusion that it was over sized for the required conditions of service. As part of the solution, I was given the opportunity to bid a different branded pump. Because of the high population of pumps at this location, they wanted to maintain commonality and stay with the current brand of pump as part of the solution. After a presentation focused on this new pump's outstanding, maintenance friendly features and benefits, coupled with Clyde's help with the decision making process, IFC was awarded the order. The new pump is now running at BEP and this application will no longer be a thorn in their side. Clyde and his team went to bat and stuck their necks out in order to give the new pump a try.

Curtis Peterson

  • Darren P. Herbert
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Excels at reducing pump downtime by maintaining proper PM schedules, stocking only Goulds parts, and keeping his guys up to speed with continuous education training on pump repair and troubleshooting
Doug Smith
Company - OneOk Hydrocarbon, L.P

Title - Reliability Manager

OneOk Hydrocarbon, under the supervision of Curtis Peterson, excels at reducing pump downtime by maintaining proper PM schedules, stocking only Goulds parts, and keeping his guys up to speed with continuous education training on pump repair and troubleshooting. Curtis is responsible for the reliablity of multiple Goulds API pumps and recently completed phase I and II of a plant expansion that involved many new Goulds units.

Danny Smith

  • Darren P. Herbert
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A true professional and perfectionist.
Steve Walters
Company - Georgia Pacific

Title - Pump Shop Lead

Detailed precise work in rebuilding rotating equipment. Analysis of possible failure causes and implementation of solutions to increase equipment life. A true professional and perfectionist.

Darleen Strassle

  • Darren P. Herbert
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Darleen is constantly trying to improve the processes that impact the customer's quality of documentation.
Diana Baker
Company - ITT Goulds Pumps

Title - Documentation Supervisor

Darleen is constantly trying to improve the processes that impact the customer's quality of documentation. While doing this she also tries to make the job more efficient and easier to complete.

Darren P. Hebert

  • Darren P. Herbert
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Darren is a pleasure to work with from a pump manufacturers stand point as you get a very detailed and intuitive specification on what he expects on his equipment.
Brian Verdehem

Company - Shell Projects and Engineering Services

Darren takes a very methodical and engineered approach to his requisitioning of industrial pumping equipment at Shell Oil. Darren has an in depth dialog with his suppliers on what hydraulic selections that each vendor has to offer, and what options are a best fit for the pump application. Darren is a pleasure to work with from a pump manufacturers stand point as you get a very detailed and intuitive specification on what he expects on his equipment. Darren is also very open to suggestion from pump vendors on what can be included to optimize the best possible MTBR on the pump equipment. He views the customer/vendor dealings as a two way discussion in a joint effort to get the best pumping configuration possible on a project. As a result, Darren’s pump projects have very little trouble when they are installed, and his pump installations have long term reliability after installation.

Dave Steffens

  • Darren P. Herbert
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He has a great attitude and a sound goal to do it right.
John Peacock
Company - C&H Suger (ASR Group)

Title - Power House Engineer

Dave has inherited very old systems and has spent all of his time trying to get the systems running efficiently, he has spent his time researching his system and the changes made over the years. Dave has gone out of his way to get all of his systems running to meet the requirements of the plant. Dave has a lot of preventive maintenance that was not previously done, He has a great attitude and a sound goal to do it right.

David Boroff

  • Darren P. Herbert
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David is an asset not only to his company but the entire water well industry.
Joe Richeson
Company - Roberts Pump & Supply

David is my go to person when it comes to solving domestic, livestock and small commercial applications. If it is a new installation or troubleshooting a problem I need help with, David has the answer, or will do what it takes to find the proper answer or solution. David is an asset not only to his company but the entire water well industry.

David Free - Tencarva Machinery Company

Clearly shows on a daily basis just what it takes to keep the heart of the industry pumping, even through the worst of times.
Tammy L Ridley - ITT Goulds Pumps
Company - Tencarva Machinery Company

Title - Branch Manager

Just after 7 a.m. on Thursday morning, January 23, fire crews from Colombia, SC, were called to a fire at a commercial building on Old Dairy Road. That commercial business just happened to belong to one of the stores owned and operated by one of our largest North American distributors, Tencarva Machinery Company. Employees arrived and were shocked to see fire and police personnel had blocked off the area and were still working to contain the fire. Early that morning I received a call from one of the employees, Brian Klinepeter. Brian called to let me know that business would continue as usual even though all of them would now have to work from their homes. Brian also explained that he and the rest of the employees at that location would be going into the ruins of their office to gather up whatever files and equipment were not damaged. On that day in Colombia, temperatures had plummeted and they were forced to do this recovery project in temperatures that had dropped into the 20's, something they were definitely not used to. On January 23 and for more than a week later, the quote requests and orders continue to come in to us as if nothing ever happened. The staff at Tencarva continues to satisfy their customers and pumps continue to run at the hundreds of plants they serve. I am honored to enter this nomination for an ITT Goulds Pumps distributor who clearly shows on a daily basis just what it takes to keep the heart of the industry pumping, even through the worst of times.

Deepak Chaware

  • Darren P. Herbert
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Company - Essar Oil Ltd

Title - General Manager - Mechanical

Demetrio Juarez

  • Darren P. Herbert
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Working with reliable, and green solutions for one of the most important Mexican Mining companies
Julio Arturo Vargas Gonzalez
Company - SIPSA SERVICIOS INDUSTRIALES PENOLES

Title - Purchases Manager / Projects

Solving engineering problems for new PENOLES projects, working with reliable, and green solutions for one of the most important Mexican Mining companies.

Dennis Davis

  • Dennis Davis
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He was not afraid to use try the ITT PumpSmart units when they were first introduced.
Bill Walsh
Company - Caravan Ingredients

Title - Maintenance Planner/Buyer

He pushed his employer to purchase and use Genuine Goulds Parts and Components when necessary. He was not afraid to use try the ITT PumpSmart units when they were first introduced.

Dennis Garcia

  • Darren P. Herbert
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It is both an honor and a learning experience to work side by side with Dennis.
Belkis Figueredo
Company - MD Pumps Inc.

Dennis exemplifies high quality customer service. It is both an honor and a learning experience to work side by side with Dennis. The time he dedicates to the business and to each individual that calls in, is commendable. Our normal operating hours are Monday through Friday from 9-5. It is not uncommon to find Dennis on the phone working into the night, on weekends, and on holidays alongside our distributors to find solutions to problems when they arise. Even when on vacation he is available to take our calls, so that we may offer our customers the best possible solutions. He listens to the customers and helps select and size the system based on their needs. He strongly believes in giving each customer the best value for their investment. The amount of referrals and repeat business is astounding and accounts for nearly fifty percent of our current business. Dennis also works around extended lead times on pumps by offering the customers options. We had a customer call in on a Sunday, without any running water. The customer requested a specific product that had a poor lead time of four weeks. So Dennis reversed engineered it and found a system we had on the shelf. The customer was ecstatic and had running water the next day. Dennis even goes out of his way to help individuals that purchase pumps from other companies. We had an individual call in, which purchased a pump from another company, with a problem installing the pump. Dennis took the time to walkthrough the installation with the customer as well as to send the customer literature on how to install the pump. Needless to say, the customer referred three new customers and purchased a pump from us a year later. In a time when customer service leaves most people disillusioned; Dennis prides himself in offering and challenges everyone in the office to provide an unsurpassed level of customer service.

Drew Cunningham

  • Darren P. Herbert
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The pumps now run for more than one and a half years without a seal failure.
Ron Schrenker
Company - Solutia

Title - Reliability Engineer

Drew successfully redesigned the pump seals of the four high pressure Loop Reactor pumps to more than double the mean time between failures. The pumps now run for more than one and a half years without a seal failure.

Ed McCleave

  • Darren P. Herbert
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His experience and ability to work thru the selection process in our various projects and pump selections is invaluable not only to our customers but also the Technical Sales staff.
Dale Einarson
Company - Pumps Plus

Title - Applications Engineer

Ed McCleave is the Applications Engineer for Pumps Plus in Atlantic Canada and has been involved in rotating equipment and fluid system solutions for over two decades. His experience and ability to work thru the selection process in our various projects and pump selections is invaluable not only to our customers but also the Technical Sales staff. Ed carefully looks at the best case selection for the customer placing the solution first as opposed to price. In particular Ed's expertise has enabled me to become a more effective salesperson with his guidance, attention to detail, looking at options available to enhance the solution to the customer and lastly a sense of humor in the whole process. He is quick to provide a quick email or phone call to let you know that an opportunity may be worth investigating further. For these reasons and many more we believe he should be honored for his efforts on Pump Appreciation Day "and the Pulse of Industry Honor Roll.

Eugene Vogel

  • Eugene Vogel
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He has contributed much to the Industry.
Gary W. Wamsley - JoGar Energy Services
Company - GME, Inc.
 
Title - President

Eugene Vogel is an experienced technical trainer and active contributor of trade magazine articles about pump systems. Through his instruction and writing he has contributed to the development of untold numbers of pump industry professionals. 

Gabriel Almeida

  • Darren P. Herbert
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He is always looking for the best pump technically at the lowest price.
Fausto Salas
Company - ICA Fluor, S. de R.L. de C.V.

Title - Purchasing Manager

Gabriel is a very ethic and professional person. He has been working for ICA Fluor Mexico for about ten years. He has been involved in the purchase of rotatory equipment for the main projects for Oil and Gas and Power in Mexico Gabriel purchases pumps basically to the three high quality manufacturers: ITT GOULDS, SULZER and FLOWSERVE. He is always looking for the best pump technically at the lowest price. He is a very respectfull person with the agreements signed and at the same time he has a very respectfull behavior with the people he deals. I think that Gabriel is sending a lot of pumps to the field industry at the highest quality always.

Gary Jordan and Martha Fair

Their tireless efforts are also continuing to monitor every aspect of the business to improve how we do things from a manufacturing perspective: from inventory, working with suppliers, machining and a
Jack Frost
Company - ITT Goulds Pumps - Los Angeles PRO Services Center

Title - Geothermal Shop Superintendant & Geothermal Coordinator

The geothermal power market, industry, product, aftermarket and service is inherently different from that of any other industry. It is one that we, Frost Consulting Group as an authorized agent on behalf of ITT Goulds Pumps, have had great success at but none of this would be possible if it were not for the unsurpassed dedication and professionalism of in particular Gary Jordan and Martha Fair. Around the clock and weekend duties are often required and without wavering commitment, these two individuals take each and every incoming order personal and see through until it ships out. Their tireless efforts are also continuing to monitor every aspect of the business to improve how we do things from a manufacturing perspective: from inventory, working with suppliers, machining and assembly.

GOLDCORP Los Filos Unit

  • Darren P. Herbert
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Company - Goldcorp Inc.

Title - Operation Manager

Planning its mine site challenges in production rates due to a high corporate enviromental and social responsability.

Harold Tinker

  • Harold Tinker - Continental Tire
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He recognizes the fact that partnering with your vendors gets results and adds value for that reason I feel that Harold deserves this recognition.
Dyke Miller
Company - Continental Tire

Title - Power Plant Supervisor

Harold is a US Navy veteran and has adapted well to the life of running a power plant, that produces steam, chilled water, compressed air and vacuum, for the largest truck and automobile tire plant in North America. As in all manufacturing facilities, Harold has been tasked with reducing energy costs and improving the reliability of his systems. He recognizes the importance and value of the PumpSmart and variable frequency drive technology and in the past two (2) years has installed this equipment on his boiler feed pumps, hydraulic cold water system, and vacuum systems. His intention is to have this technology on all his systems. He recognizes the fact that partnering with your vendors gets results and adds value for that reason I feel that Harold deserves this recognition.

Herb Cook

  • Herb Cook
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Herb has always understood the importance of using quality Goulds OEM parts.
Doug Smith - Lee Mathews a Cogent Company
Company - Johns Manville
 
Title - Maintenance Manager

Herb Cook has advanced the reliability and productivity of his operation through management of replacement parts and services. He provides an excellent example of how plant operations profit from reliability. 

Jason Flood - Teck Resources

Jason has improved pump efficiency.
Bill Pearce - Pump Plus Ltd
Company - Teck Resources

Title - Buyer

Jason has improved pump efficiency and demonstrated its value in his work with ITT Goulds Pumps OEM Plant Performance Services (PPS) and parts .

Jay Latronica - The Morning Star Company

He has been instrumental in improving processes, throughput and equipment life
Robert Sygiel - R.F. MacDonald Co.
The Morning Star Company is a California-based agribusiness and food processing company. Morning Star processes 25% of the California processing tomato production, and supplies approximately 40% of the U.S. industrial tomato paste and diced tomato markets.
Jay Latronica is a lead operator/mechanic for the evaporator area of the plant, which is located in Los Banos, CA. He has been instrumental in improving processes, throughput and equipment life by using Goulds Model 3180, 3196 and 3410 pumps to move tomato condensate and product throughout the plant.

Jean-Guy Lagace

  • Darren P. Herbert
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He has a great personality and connects very well with everyone, showing great leadership and knowledge
Roger Arseneau
Company - Xstrata Zinc Brunswick Mines

Title - Material Handling General Forman

PumpsPlus and myself have been working with Xstrata Zinc Brunswick Mines for over the past 20 years with great success creating a excellent customer relationship with Jean-Guy Lagace and his mine dewatering team of experts. He has worked directly with PumpsPlus and ITT Pro Services. Also he has a great personality and connects very well with everyone, showing great leadership and knowledge regarding A/C and Gould's Pumps. Jean-Guy has shown great respect in the past and future towards PumpsPlus, ITT Goulds, A/C Pumps and ITT PRO Services regarding repairs, material upgrades, proving improvements in MTBR, Pump Efficency and flows. His team has also worked together with PumpsPlus in providing extra effort to keep the mine dewatering pumps running smoothly. All recommended upgrades, piping changes, gland water PSI, mucking of underground sumps, etc. Jean-Guy has always agreed and were completed, with great results.

Jeffrey Ross - Global Tungsten & Powders Corp.

  • Jeffrey Ross - Honor Roll
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Jeffrey ensures production uptime by making accurate assessments of problems
Fred Marburger - Geiger/Smith-Koch, Inc.
Company - Global Tungsten & Powders Corp.

Title - Maintenance Group Leader for Refractories, Coatings and Powders

Jeff has been with the company 23 1/2 years and maintains 130 ST and MT 3196’s and several Goulds split case pumps. Jeffrey ensures production uptime by making accurate assessments of problems and using his many years of experience to solve those problems. The personnel in his department are knowledgeable in pumping applications and pump maintenance and repair. The shop pump and pump parts inventory is impressive, allowing quick response to any situation. Working as a team, Jeffrey, GTP and Geiger will continue to ensure success for all.

Jeremy Cooper

  • Jeremy Cooper
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He is always able to answer any question based on his years of vendor, refinery, and EPC work
Brittany Thompson - ITT Goulds Pumps
Company - Bechtel Oil, Gas and Chemical, Inc.
 
Title - Sr. Rotating Equipment Engineer

As co-chair of API 610, Jeremy Cooper has been a voice for the EPC perspective. He has delivered numerous internal training sessions at Bechtel for both developing and seasoned pump and project engineers, and is always is always able to answer any question based on his years of vendor, refinery and EPC work.  Jeremy is an exceptionally talented engineer and deserves recognition for his time donated to helping improve API 610, as well as for developing successful engineers in our industry.

Jerome Durand - ArcelorMittal

  • Jerome Durand - Honor Roll
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He really works hard at everything he does.
Roger Arseneau - PumpsPlus Ltd.
Company - ArcelorMittal

Title - Mechanical Professional Engineer

Jerome Durand has worked with me on the ArcelorMittal expansion project at their Mine site in Mont Wright Que., where he had a lot of input on the pumps that went in at this expansion project. Working with Jerome is excellent as he knows what he wants and improves on pump efficiency. He contributes to solving engineering challenges. I would like to submit Jerome as he really works hard at everything he does, and tip my hat to this man for working so effectively together with PumpsPlus and ITT Goulds Pumps.

Jerry Anderson

  • Darren P. Herbert
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Leads by example & results, striving to exceed customer expectations and providing extra effort to keep equipment running
Gary Reisman
Company - ITT Goulds Pumps

Title - SFO Mid-range Assembly Floor Superintendent

On daily basis this person leads by example & results, striving to exceed customer expectations and providing extra effort to keep equipment running. Such as providing necessary tools, problem solving & clearly communicating tasks & priorities to his assembly florr. Exemplifying high-quality customer service by demonstrating passion & commitment that is on going, seven days week. Striving to meet both internal & external customer requirements. Ensuring that equipment is built in quality manner while informing decision makers of order status in a timely manner. Ask our Sales force - this person demonstrates Goulds Pumps Pride.

Jim Jack

  • Darren P. Herbert
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He has an unrivalled passion for improving pump reliability and efficiency
Mike Gorges
Company - Georgia Pacific - Green Bay

Title - Reliability Engineer

Jim Jack has been working with Crane Engineering and Goulds Pumps for a number of years.  He has an unrivalled passion for improving pump reliability and efficiency, puts great emphasis on proper installation and alignment, as well as appropriate pump sizing and selection for each process application.  Jim also recognizes the credibility and the value of working with professional pump manufacturers, understanding that they will provide him with the highest performance, tested and proven equipment for his facility.

Jim Johnston

  • Darren P. Herbert
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Jim is one of those special people who are always able to help you no matter the problem or issue at hand.
Max Lieberman
Company - ITT Goulds VPO

Jim is one of those special people who are always able to help you no matter the problem or issue at hand. In my three years with the company I have not seen him turn away a single person who came in and asked him for help. For over 42 years Jim has been there for the customers - both internal and external.

Jocelyn Blanchette - Arcelor Mittal Canada

  • Jocelyn Blanchette - Honor Roll
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He has helped to increase the productivity and efficiency of their operations
Peter James - Pump Plus Ltd
Company - Arcelor Mittal Canada

Title - Purchasing Agent

Jocelyn is knowledgeable of all aspects of Goulds Pumps that are in the mining plant and he always tells me when there is a problem and we work together to solve issues quickly and efficiently. He has helped to increase the productivity and efficiency of their operations, and Goulds Pumps have enabled process water to be redistributed to a lake outside the mine. Water from that lake is then reused, ensuring that no water is wasted and promoting environmental responsibility.

 

John Goll

  • Darren P. Herbert
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Pump life and process operational reliability continue to improve under John's supervision.
John King
Company - Rocktenn Aurora Converting

Title - Assistant General Manager

John took over a shot gun, jury rigged, pump maintenance program where pump assemblies and installations were based on, if it fits put it in and hopefully it works, approach. Often times, the wrong impellers were installed into pumps and parts such as throat bushing were left out of installations. John has implemented programs to insure proper pump sizing and assemblies based on OEM engineering and maintenance practices. Pump life and process operational reliability continue to improve under John's supervision.

John Osborne

  • Darren P. Herbert
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John is one of the most well-rounded individuals in the engineering field
Steve Gefell
Company - RockTenn - West Point VA

Title - Mechanical Engineer

John Osborne has been working at the West Point Mill for 16 years. John is one of the most well-rounded individuals in the engineering field, with strong interpersonal and communications skills, and a deep, intuitive understanding of engineering. Along with these effective qualities, John can swing a wrench. The talent he has to work with tools and understand the intimate workings of machinery provides the perfect platform for him to work with Maintenance and Engineering at RockTenn. John has been creative in utilizing new and old pump technology in solving problems at the West Point Mill, and finding ways to save money for RockTenn and produce better products. Knowing that pumps are the heart of a paper mill, John Osborne is certainly the pulse of pumping technology at RockTenn, West Point.

Jose Chambi

  • Darren P. Herbert
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Solving engineering or manufacturing challenges
Luis Lopez
Company - PetroPeru

Solving engineering or manufacturing challenges; Pump design for reliability system. Pump design specifications for a high quality pump manufacture.

Kevin Buckler - PumpsPlus Ltd.

Works directly with customers to help improve plant efficiency
Roger Arseneau - PumpsPlus Ltd.
Company - PumpsPlus Ltd.

Title - General Manager

I would like to nominate Kevin Buckler for Pump Appreciation Day. He came to PumpsPlus with a lot of experience to pass on to our employees. He has to be one of the best managers I have worked for. He has a strong background, and is not only a manager but also someone who works directly with customers to help improve plant efficiency. As a P.Eng., he has been excellent with our customers and employees, providing the best anyone could offer and over-and-above customer service. Kevin has helped improve pump efficiency with all of our Sales employees and Atlantic Canada customers.

Kevin Ross

  • Darren P. Herbert
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His commitment to installing quality products and systems in his facility is his primary goal.
Brian Amsler
Company - Biokyowa

Title - Plant Engineer

Kevin Ross has worked for Biokyowa his entire post college graduation career and that's a quality you don't see often any more. He consistently shows engineering expertise and tackles any and all manufacturing changes given to him. His commitment to installing quality products and systems in his facility is his primary goal. Kevin works dilengently with his Key vendors to reduce "Mean Time Between Failures" and improve the reliability of not only his pumps but all the equipment in his plant.

Kris Berthold

  • Kris Berthold
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Kris is a dedicated engineer with an eye for detail and a knack for learning.
Ryan Utara - ITT Goulds Pumps
Company - ITT Goulds Pumps
 
Title - Upgrades Engineer

Kris Berthold is a dedicated engineer with an eye for detail and a knack for learning who is deeply interested in progress and improvement. He provides in-depth research on topics and situations in our aftermarket business on a weekly basis, and consistently goes beyond the call of duty in producing impressive engineering documents and valued support. Dedicated to providing quality engineering that coworkers and customers can depend on, he provides effective solutions to complex pumping problems. 

Marc DeSilva

  • Marc DeSilva
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A natural leader known for his extensive knowledge, wit and wisdom...
ITT Goulds Pumps
Company - ITT Goulds Pumps

Title - Business Development Director for Oil & Gas

Marc DeSilva’s long and distinguished career in the pump industry took him to ITT Goulds Pumps, where, as Business Development Director for Oil & Gas, he oversaw significant growth and progress over the past several years. A natural leader known for his extensive knowledge, wit and wisdom, Marc’s passing earlier this year left a void for his colleagues and customers around the world who continue to appreciate his lifetime of contributions. 

Mark Rench

  • Mark Rench
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He leads by example and explores all options when it comes to reducing operating and energy costs.
Dave Meyer
Company - Olin Winchester

Title - Maintenance Supervisor

Mark consistently approaches maintenance in a proactive fashion and firmly believes in the preventative maintenance concept. He leads by example and explores all options when it comes to reducing operating and energy costs. He has participated in the Illinois "Act On Energy" program to reduce electrical consumption and improve the effieciencies and performances of his pumping systems.

Martin Da Costa

  • Darren P. Herbert
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Providing outstanding maintenance
Luis Lopez
Company - Votorantim Metais Cajamarquilla

Providing outstanding maintenance; Using Original Parts; Optimizing MTBF Pump Life.

Matt McLaughlin, P.E.

  • Matt McLaughlin
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He not only helps solve engineering challenges, but he exceeds expectations and provides extra effort to keep equipment running
Joe Johnson
Company - City of Independence MO Water Department

Title - Project Engineer

Matt appreciates Goulds depth of product offerings and commitment to the provision of high quality pumps with competitive pricing and delivery. He not only helps solve engineering challenges, but he exceeds expectations and provides extra effort to keep equipment running for the City of Independence, MO.

Michael Kely

  • Darren P. Herbert
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Michael's deep knowledge of Goulds pumps and his tenture in the Freeport, TX area has earned him the respect of his customers.
Curt Tueffert
Company - DXP Enterprises

Title - Account Manager

Michael's deep knowledge of Goulds pumps and his tenture in the Freeport, TX area has earned him the respect of his customers. From the fluid end to the power end, Michael knows how to diagnos challenges, offers sound recommendations, and is available 24 x7 for support. By offering the power and the depth of the local Goulds Pro Shop, Michael has added new customers to the roll. These customers have trusted both Michael and Goulds with both new pumps and repairs.

Michael P. Dwyer

  • Darren P. Herbert
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When his clients need assistance with pumping applications, he is their first call.
Lisa Poole
Company - Quadna, a DXP Company

Title - Project Manager - Mining

Mike Dwyer works on major mining projects worldwide with local Arizona engineering firms. When his clients need assistance with pumping applications, he is their first call. His relationships allow him to build the specification and offer system and design changes early on so when it is time to quote, we are the front runner offering our best products. When this doesn't happen, Mike seeks opportunities that competitors don't, such as, improving pump efficiency, adding additional pumps to the train for better flow range and stable pump flow, and often includes PumpSmarts and packaging. His high quality customer service along with his extensive experience in system design and optimization; knowledge of equipment for pumping (both centrifugal and positive displacement), mixing, filtration and controls; and knowledge of mining processes are the reasons both customers and colleagues here at Quadna seek his opinions and assistance. Mike produces record sales year-after-year. His largest domestic mining project was $7M and included 21-VTP's, 8-HSC, 30-R/L pumps and 50- PumpSmarts (25 of which are 450HP and greater) for Goulds. Additional product such as hose and metering pumps, agitators, fire pump packages, E-Houses buildings with VFD/Scada and floating barges make Mike and Quadna a one-stop-shop. Mike is deserving of this nomination and should be recognized by ITT and his colleagues as an expert in the industry having sold pumping and mixing equipment for the past 32 years.

Michelle Dias

  • Darren P. Herbert
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Company - Corn Products Do Brasil

Title - Engineer Projects

These are large companies, essential for our business.

Mike Hearn

  • Darren P. Herbert
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Mr. Hearn is a respected mentor and rotating equipment engineer
Debbie Martinez
Company - Bechtel, Oil, Gas & Chemical

Title - Engineering Group Supervisor

As an Engineering Group Supervisor and lead mechanical engineer responsible for both pumps and compressors, Mike Hearn uses his decades of experience of rotating equipment to provide the best solution to his clients’ pumping needs. Mr. Hearn is a respected mentor and rotating equipment engineer at Bechtel Oil, Gas and Chemical in Houston, TX. He has a vast knowledge of API 610, industry standards, and process systems. With that knowledge and expertise, he engages suppliers to select equipment with the best hydraulic efficiency and performance. Mr. Hearn specifies centrifugal equipment with design features that create a robust pump installation that have long term reliability and increased mean time between failure.

Nabeel Al-Odan

  • Darren P. Herbert
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Nabeel has been a pioneer of pumping equipment
Camil Shuggi
Company - Saudi Aramco

Title - Senior Engineering Consultant, Rotating Equipment Division, CSD

Nabeel has been a pioneer of pumping equipment and a reference for writing pump specs and technical documents for Aramco. He is always searching for new technology and development in the field of pumping equipment not only to improve the total cost of ownership but also to improve performance and efficiency.

Nicolas Budon - ITT Paris

Nicolas is constantly searching for the most efficient solution that is less expensive for the customer
Tiago Pires - ITT Spain
Company - ITT Paris

Title - Application Engineering Manager

Nicolas is constantly searching for the most efficient solution that is less expensive for the customer and enables the most competitive solution. In a project for Jazan Refinery he played an extremely important role, revising every one of the technical solutions and searching for improvement in the hydraulics or in the auxiliaries, making for a successful project. 

Nicolas Budon

  • Nicolas Budon
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He is customer focused, customer is first for him and he is driven only to have a solution that reaches the requirement.
Tiago Miguel Pires Sao Pedro - ITT Goulds Pumps - Spain
Company - ITT Goulds Punps - France
 
Title - Application Engineer Manager EMEA

Nicolas Budon’s strong customer focus and relentless drive to improve processes so that customers can realize better solutions and quality make him an outstanding application engineer, and a valued resource to colleagues and customers alike.
 

Pam Cole

  • Darren P. Herbert
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Pam Cole's personal-skills, experience, attitude, and pride in her work definitely makes her an X-Factor in Westcomm’s success.
Samuel Shen
Company - Westcomm Pump & Equipment Ltd.

Title - Parts & Administration Manager

At Westcomm Pump & Equipment, we view our team of employees as a tightly-knit, second family that work together towards a common goal. We believe that if we’re able to work hard as a team while at the same time enjoying each other’s company, we can attain maximum efficiency in productivity as well as providing outstanding customer service. Keeping each other happy is a key goal here, because hey, who wants to talk to a grumpy salesman/lady? Anyone who has dealt with our Parts Department, has dealt with Pam Cole. She can track down a part for you no matter what you’re looking. Whether it’s a tiny screw for your pump or even a thousand gaskets, she’ll find them for you while at the same time being a delight to speak with. Anyone who knows Pam can tell you what a breath of fresh air she can be. When she’s not helping out a customer who’s in dire need of a pump part or figuring out accounting issues, she takes care of the small things that keeps this place flowing. She has been at Westcomm Pump for over 10 years and has been who we jokingly refer to as the “mom” of the office. Whether it is ordering more office supplies, restocking the Kleenex boxes or even washing the dishes, she’s always taking care of the small things that many of us at Westcomm take for granted. As they say, it’s the small things that matter. Pam Cole's personal-skills, experience, attitude, and pride in her work definitely makes her an X-Factor in Westcomm’s success. For that, she should be recognized as an outstanding nominee for the Pulse of Industry Honor Roll.

Pete Verdehem

  • Pete Verdehem
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Company - ITT Goulds Pumps
 
Title - Project Engineer

Pete Verdehem has been dedicated to the pump industry for more than 20 years, and has been a positive influence on both company operations and the development of newly hired engineers. His knowledge and advice are eagerly sought by colleagues and customers, and he has successfully contributed to numerous multi-million dollar projects around the world. 

Ralph Dickau - Enbridge Pipelines Inc.

The results of his dedicated engineering and knowledge are the desired capacity improvements at reduced costs.
Eric Savage - ITT Goulds Pumps
Company - Enbridge Pipelines Inc.

Title - Senior Engineering Specialist

Ralph has worked for Enbridge for almost 30 years in a variety of roles, and has been involved in pump station design, pump selection, installation, writing company specifications and standards for pumps, troubleshooting pump operating problems, and vibration analysis. Many of the projects involved rerating the capacity of the pipeline by the addition or modification of the pipeline pumps. The results of his dedicated engineering and knowledge are the desired capacity improvements at reduced costs. Ralph Dickau has ensured that Enbridge maintains its place as an industry leader in pipeline efficiency and safety. His innovation and steadfast commitment to company core values regarding environmental protection and safety are to be envied by all of us. Ralph has presented courses on pipeline pumps for Enbridge International to companies from many parts of the world. He has written papers and presented at the ASME International Pipeline Conference, and Texas A&M International Pump Users Symposium and currently sits on the Pipeline Research Council International Pump and Compressor Technical Committee and the API 610 12th Edition Taskforce. Those that have worked with Ralph will agree that he has enormous patience in teaching and sharing his wealth of experience to those new to the pump world!

Reliability Team

  • Darren P. Herbert
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Company - Chevron Refinery, Pascagoula, MS

Rich Boyk - Decorative Panels Inc.

Rich is a joy to work with when it comes to pumps!
Tony Misiak - Professional Pump
Company - Decorative Panels Inc.

Title - Maintenance Manager

Rich is a fine customer. He has worked in the pulp & paper industry his whole career, and has a solid understanding of the different pump types. He's committed to the highest quality and to products that last longer than the competition. Rich is a joy to work with when it comes to pumps!


Rick Irwin

Rick, after extensive investigation on the customers application and needs, helped the customer meet the requirements for the new application with minimal cost by just changing the synchronous motor s
Kadeem Bhaila
Company - ITT Engineered Valves

Title - Applications Engineer

Our customer wanted to repurpose their Bornemann pump for a new application beyond the original design of the pump's applications.  Rick was asked to help look into changing the drive arrangements, screw or motor to reuse the pump. Rick, after extensive investigation on the customers application and needs, helped the customer meet the requirements for the new application with minimal cost by just changing the synchronous motor speed.  Our customer was very appreciative that we were able to help him repurpose with minimal cost and down time.

Scott Lawrence

  • Darren P. Herbert
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Scott is very in tune with the process which is invaluable when trying to retrofit and upgrade pumps on their critical services.
Dan Gundersen
Company - BASF Chemical

Title - Process Engineer

Scott has been very proactive in replacing some Kontro pumps that were bad actors in the plant. He is also working on a project to eliminate several obsolete Goulds mag-drive pumps with current pumps that have spare parts readily available in their storeroom. Scott is very in tune with the process which is invaluable when trying to retrofit and upgrade pumps on their critical services.

Sean Lynch - Iron Ore Company of Canada / Riotinto

  • Sean Lynch - Honor Roll
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He consistently exceeds expectations and goes the extra mile to keep their pumps running smoothly.
Roger Arseneau - PumpsPlus Ltd.
Company - Iron Ore Company of Canada / Riotinto

Title - Maintenance Supervisor, Fan Floor

Sean has improved pump efficiency at the IOC Labrador Mine site. He has a lot of pumping experience and knows how to solve issues and problems. Sean consistently exceeds expectations and goes the extra mile to keep their pumps running smoothly. 

Shawn McNeill

  • Darren P. Herbert
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He soon realized their mistake of looking at the upfront cost of a pump or cost of the part as opposed to looking at the overall lifetime cost and efficiency of Genuine Goulds parts.
Bill Walsh
Company - General Motors Corp.

Title - Engineering Paint Dept.

After having problems with "Knock-Off" parts, i.e: a Griswold volute to fit a Goulds 3196. He soon realized their mistake of looking at the upfront cost of a pump or cost of the part as opposed to looking at the overall lifetime cost and efficiency of Genuine Goulds parts. To quote him; "We'll never make that mistake again".

Steven Webster - ITT Goulds Pumps Vertical Products Operation

He strives for quality and takes care of his people.
Michael Haswell - ITT Goulds Pumps VPO
Company - ITT Goulds Pumps Vertical Products Operation (VPO)

Title - Product Engineer Manager

Steve works harder than anyone I know to help engineer custom vertical pumps for the industrial markets. He manages and organizes our team and leads by example, putting in more hours and working harder to make sure we get the job done and meet our delivery dates. He strives for quality and takes care of his people.

Thomas Mort

  • Darren P. Herbert
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Thomas has used the information generated from several PPS Energy Audits to accomplish this goal.
Jeff Fishel
Company - Archer Daniels Midland

Title - Global Program Manager Energy Efficiency

Thomas has the task of significantly improving pump efficiency to reduce energy consumption at all ADM locations on a global level. Thomas has used the information generated from several PPS Energy Audits to accomplish this goal.

Tim Weber

  • Darren P. Herbert
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He is focused and driven to provide outstanding customer service for the industrial pump users in southeast Texas, and nobody does it better than Tim Weber.
John Saladin, Jr

Company - Saladin Pump & Equipment

Title - Sales Manager

Tim Weber has been selling pumps and providing excellent customer service in southeast Texas for 31 years now. A former Goulds pumps employee, Tim is the last original employee of Saladin Pump. Tim was instrumental in our company's growth from $1 million in sales back in 1986 to $8.5 million in 2011. Nobody works harder, or longer if necessary, to take care of customers than Tim Weber does. Staying to work late or handling a call-out in the middle of the night is no big deal to Tim if that is what's required to satisfy a customer. Solving pump or system problems, providing information, selling the right pump for the application, and just doing what's right for the customer are the things that Tim is known for.
When a customer has a pump problem, it is really usually a system problem. Tim is always ready to go on-site to listen to the problem, to analyze the information, and then to come up with a common-sense solution to solve it. He has earned the ultimate trust of our customers because they know that he has their best interests at heart.
If Tim sells a pump, he will stand behind it and it will work for the customer. Selling premium brands as we do, we are almost never the cheaptest choice for a customer, but Tim's expertise helps us to promote the quality and reliability of our offering to get the sale. He is focused and driven to provide outstanding customer service for the industrial pump users in southeast Texas, and nobody does it better than Tim Weber.
Tim's heart is always in the right place, and we would love to see him honored for his efforts on Pump Appreciation Day "at the heart of industry".

Tim Wettlaufer

  • Tim Wettlaufer - Honor Roll
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Tim brings a unique combination of time-tested real world knowledge and exceptional technical understanding of pumps and pumping systems.
Christopher Brown
Company - RG Steel LLC

Title - Manager of Engineering

Tim has spent a career applying pumps and improving pumping systems at a number of the largest steel mills in the world. Tim brings a unique combination of time-tested real world knowledge and exceptional technical understanding of pumps and pumping systems. Most recently we have worked with Tim on the development and cost/energy evaluation of a new plant water pumping system for RG's Sparrows Point, MD facility. The evaluation involved replacement of multiple large split case pumps and involved both new pumps and a unique new cariable speed control scheme to dramatically improve system reliability, reduce routine maintenance, and significantly improve energy efficiency. This project is typical of the projects on which Tim has been technical lead, for many years. We are extremely pleased to nominate Tim for this honor.

Travis Jones

  • Darren P. Herbert
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I am confident that Travis will succeed in his efforts and be a role model to others who are working to improve.
Tony Chastain

Company - International Paper

Title - Machine Manager P5

Travis is the manager of the #5 paper machine at IP Pensacola Mill. He is open to new ideas to improve reliabilty, performance and save energy. During a recent meeting we reviewed an energy study report done by ITT Plant Performance Services and Travis immediately understood the possible improvements and benefits. Wasting no time, Travis began to use resources at hand to change pump operation to follow the report recomendations which include use of VFDs, trimming impellers and removing unused equipment. I am confident that Travis will succeed in his efforts and be a role model to others who are working to improve.

Vic Chiang

  • Darren P. Herbert
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He has demonstrated the uncanny ability to keep track of all projects going on at Westcomm.
Pam Cole
Company - Westcomm Pump & Equipment Ltd.

Title - Applications Manager

Victor Chiang’s pride and confidence are qualities that make him an integral piece in our recent growth and success. For over a decade with Westcomm, he has grown and acquired a passion that has molded him into the professional he is today. His fearlessness and confidence allows him to dive right into the problem with the sole purpose of satisfying all parties involved with his intellect, problem-solving skills, and inter-personal expertise. He has demonstrated the uncanny ability to keep track of all projects going on at Westcomm. With such a massive workload, you often don’t realize how stressed he is through his calm and confident demeanor. He is selfless in the fact that if you have a question, he always finds the time to provide his most accurate answer. Even if the problem does not pertain to his job function, his versatility and experience allows him to effortlessly help those in need of assistance. Whether it be an engineering complication, pump issue, or even general computer maintenance, he can be relied on to confidently and effectively guide team members and customers in the right direction. Vic’s presence is like a pacemaker for this company in the sense that he ensures a natural heart-beat essential for a healthy and growing Westcomm.

Wade Fleury

  • Darren P. Herbert
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They have also provided first class customer service to all their packages.
Angelo Wong
Company - Prolink Fabrication Ltd

Title - President

Prolink Fabrication provides engineered pump packages and they have displayed detailed knowledge in solving manufacturing processes in their skid design to major international clients. They have also provided first class customer service to all their packages. They are considered to be a superior pump skid fabrication facility.

William Zuidema - ITT Goulds Pumps

  • William Zuidema - Honor Roll
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He takes the time to make sure all customer questions are answered.
Stephanie Ross - ITT Goulds Pumps
Company - ITT Goulds Pumps

Title - Seneca Falls Operations (SFO) Test Supervisor

Bill Zuidema is the test floor supervisor for Seneca Falls Operations. He spends countless hours reviewing all testing requirements and testing results with SFO customers. He takes the time to make sure all customer questions are answered. Bill works long hours to make sure all the test floors have coverage. Bill is responsive to all the project managers and assists with customers at a moment's notice. During many tests he has offered solutions to vibration issues. Our pumps have become more highly engineered  and he provides needed guidance to contract engineers. Bill is dedicated to providing a quality customer service experience.

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